SIT60322 ADVANCED DIPLOMA OF HOSPITALITY MANAGEMENT

(1) Successful completion of Australian Year 12 or the Australian/overseas equivalent is mandatory.

Note: As part of the enrolment process students are required to complete a Language, Literacy, and Numeracy (LLN) test to ensure that the student has the ability to complete the course.

The program comprises of the following 33 units of competency:

Core Units

• SITXGLC002 – Identify and manage legal risks and comply with law
• SITXMGT004 – Monitor work operations
• SITXMGT005 – Establish and conduct business relationships
• SITXWH008 – Establish and maintain a work health and safety system
• SITXHRM009 – Lead and manage people
• SITXHRM010 – Recruit, select and induct staff
• SITXHRM012 – Monitor staff performance
• SITXFIN009 – Manage finances within a budget
• SITXFIN010 – Prepare and monitor budgets
• SITXFIN011 – Manage physical assets
• SITXMP014 – Develop and implement marketing strategies
• SITXCCS016 – Develop and manage quality customer service practices
• BSBFIM601 – Manage organisational finances
• BSBOPS601 – Develop and implement business plans

Elective Units

• SITXCRI003 – Respond to a customer in crisis
• SITXFSA005 – Use hygienic practices for food safety
• SITXFSA006 – Participate in safe food handling practices
• SITXFSA008* – Develop and implement a food safety program
• SITXHRM008 – Roster staff
• SITXINV006* – Receive, store and maintain stock
• SITHIND006 – Source and use information on the hospitality industry
• SITHIND008 – Work effectively in hospitality service
• SITXCOM010 – Manage conflict
• HLTAID011 – Provide First Aid #
• SITHKOP011* – Plan and implement service of buffets
• SITHKOP014 – Plan catering for events or functions
• SITXCCS010 – Provide visitor information
• SITXCCS012 – Provide lost and found services
• SITXCCS019 – Prepare quotations
• SITHFAB024* – Prepare and serve non-alcoholic beverages
• SITHFAB036 – Provide advice on food
• BSBCMM411 – Make presentations
• BSBOPS502 – Manage business operational plans

*Asterisk includes one or more prerequisite units of competency
#MIA doesn’t offer HLTAID011 training internally. Students can complete it with other RTOs, apply for credit transfer with a valid certificate, and submit their first aid certificate before starting work placement. However, students are responsible for covering the costs associated with this Unit of Competency.

On successful completion of the program, learners will be awarded with
SIT60322 Advanced Diploma of Hospitality Management.

• 20 hours Face-to-Face Delivery Per Week

Supervised Activities (Face-to-face, classroom)

The delivery is classroom-based with students completing in-class activities, presentations, discussion, and assessment tasks which include:

• practice exercises that reinforce the required practical skills.
• learning activities in the training environment in small groups and pairs.
• using textbooks, reference material and handouts to support learning.
• independent reading, preparation and learning exercises.
• assessment tasks.

Learning styles are catered to by using whiteboard illustrations, multimedia presentations, oral instructions with handouts and interactive learning through role plays, case studies and supervising the practical implementation of skills.

Delivery had been timetabled to ensure students develop theoretical skills and knowledge and demonstrate practical skills in a class situation before commencing project assessment tasks.

The institute’s assessment methods include:

• Written assignments,
• Written and Oral questioning,
• Observation,
• Work-based projects.
• RPL

An application can be made for Recognition of Prior Learning (RPL) when the student believes that they have already attained the necessary skills and competencies elsewhere (work, other study etc.) or have an equivalent qualification or part of a qualification. MIA recognises the AQF qualifications and Statements of Attainment issued by any other RTOs and grants credit for these towards an award where applicable.

The application for RPL and/or Credit Transfer should be lodged prior to or immediately after the enrolment.

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The following academic and employment pathways are available to students who complete this qualification:

• Students can enrol in Australian Universities to continue and pursue this career path. They can apply their knowledge and skills gained whilst in Australia to make a difference in their home country or seek to live and work anywhere in the world. In addition, international students who work in the hospitality industry field can formalise their work experience with a recognised Australian training certification, so they can tap into the jobs that are available in the industry.
• Job opportunities for international students for professional roles such as Operations Manager, Motel Manager, Area Manager.

In summary, the completion of this qualification can allow students to work in restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Note:
(i) The institute does NOT guarantee a successful education assessment outcome for the student or intending student.
(ii) The institute does NOT guarantee a successful employment outcome for the student or intending student.
(iii) The institute does NOT guarantee a migration outcome from undertaking any course offered by the registered provider.

Food handling Student will need to be able to handle and cook dairy products and non-vegetarian food items including beef and pork.